Solutions
Products
Service & Support
News & Events
About Us
Resources
Press Coverage
Analyst Coverage
Press Releases
Success Stories
Events

  Subscribe to the
Press Release feed


BMC Software’s AppSight Achieves Ready for IBM Rational Software Validation

New Integrations Streamline Application Problem Resolution Workflows for the IBM IDE


NEW YORK, June 13, 2006 – BMC Software’s AppSight™ Application Problem Resolution system has achieved IBM’s Ready for IBM Rational software validation.

“This validation clearly signals Rational development shops that they can easily integrate AppSight’s problem resolution capabilities into their development, test and support processes,” said Yochi Slonim, vice president and general manager, Transaction Management, BMC Software. “AppSight has been proven by more than 500 development organizations to reduce test cycles, accelerate application delivery, reduce support costs, and improve the availability and performance of business-critical applications.”

IBM business partner products are validated for integration with the IBM Rational Software Development Platform via a process called “Ready for IBM Rational software.” The new integrations between BMC AppSight and IBM Rational ClearQuest enhance the application development lifecycle by automating and accelerating the tasks of application problem resolution—one of the most time-consuming and costly processes throughout the application lifecycle.

According to the National Institute of Standards and Technology, fully 80 percent of software development dollars are spent resolving software defects. BMC AppSight’s integration with IBM Rational ClearQuest enables two critical problem resolution workflows: problem resolution in quality assurance (QA) and in ongoing production support.

BMC AppSight leverages patented Black Box software to record application execution and capture a synchronized, real-time log of user actions, system events, performance metrics, configuration data, and code execution flow. Operating much like the “black box” flight recorder on an aircraft, BMC AppSight automates manual information gathering, completely eliminates problem recreation, and provably accelerates the root cause analysis process by as much as 80 percent.

Using the integrated solution, a QA engineer who uncovers a problem can use BMC AppSight to capture the actual problem history in an AppSight Black Box log file, which is linked to an IBM Rational ClearQuest incident report. This eliminates the time-consuming tasks of problem replication and documentation, which can account for 30 percent to 50 percent of a tester’s productive time. Developers can then analyze the Black Box log to determine the root cause—which completely eliminates the need to first recreate the environment or the problem, and also eliminates irreproducible problems (reported in QA, but not reproducible in Development).

When a problem occurs in the production environment, BMC AppSight can automatically attach the Black Box log file to an existing IBM Rational ClearQuest incident (if it already exists), or create a new incident report. By automating information gathering and eliminating the need to reproduce the production environment and replicate the problem, AppSight offers significant benefits to the end-user, the support engineer, and the development team, who are often involved in the production problem resolution process.

The BMC AppSight plug-in for IBM can be accessed through the Ready for IBM Rational software Plug-in Central at: http://www.ibm.com/developerworks/websphere/downloads/plugin.

About BMC AppSight
BMC AppSight, the industry-leading application problem resolution system, is helping over 500 enterprises and software vendors speed application delivery, increase application quality, performance, and availability, and reduce application support costs. BMC AppSight was created by Identify Software Ltd., which was acquired by BMC in May 2006. For more information about BMC AppSight, please visit www.identify.com or call 800.364.5467.

About BMC Software
BMC Software [NYSE: BMC] is a leading global provider of enterprise management solutions that empower companies to manage IT from a business perspective. Delivering Business Service Management, BMC solutions span enterprise systems, applications, and database and service management. Founded in 1980, BMC posted fiscal 2006 revenues of more than $1.49 billion. For information, visit www.bmc.com.



Editorial Contacts:

Betsy Graham
BMC Software
+1 919 388 3333 x239

Andy Dear
PAN Communications
+1 978 474 1900


This press release contains forward-looking statements that involve risks and uncertainties concerning BMC Software's acquisition of Identify Software Ltd., BMC Software's expected financial performance (including without limitation as described in the quotations from management in this press release), as well as BMC Software's strategic and operational plans. Actual events or results may differ materially from those described in this press release due to a number of risks and uncertainties. Potential risks and uncertainties regarding the acquisition include, among others, the conditions to closing the acquisition such as regulatory approvals and the acceptance of BMC’s offer by Identify’s shareholders, the reaction of customers of BMC Software and Identify to the transaction and BMC Software's ability to successfully integrate Identify's operations and employees. More information about potential factors that could affect BMC Software's business and financial results is included in BMC Software's Annual Report on Form 10-K for the fiscal year ended March 31, 2005 which is on file with the Securities and Exchange Commission (the "SEC") and available at the SEC's website at www.sec.gov.








Learn More Now
Browse our e-Library!
News
BMC Software Announces Formation of Customer Advisory Council for BMC Application Problem Resolution Product Line
May 5, 2008
BMC Software Releases BMC Application Problem Resolution 7.0
April 28, 2008
BMC AppSight wins InfoWorld 2008 Technology of the Year Award
January 22, 2008
Success Stories

© Copyright 2008 BMC Software, Inc. BMC, BMC Software, the BMC logos, and other BMC marks are trademarks or registered trademarks of BMC Software, Inc. in the U.S. and/or certain other countries.
Contact Us | Privacy | Site Map | 800-364-5467