SAP Boosts SAP Solution Manager with BMC AppSight for SAP Client Diagnostics

SAPPHIRE ’07 ATLANTA, April 23, 2007 - BMC Software [NYSE: BMC] today announced that BMC AppSight for SAP Client Diagnostics will be globally deployed by SAP AG as part of the Solution Support Enablement Package — an extension to SAP Solution Manager. This newly designed package aims to support SAP customers whose businesses require a premium support organization to implement leading edge multi-technology support. BMC AppSight for SAP Client Diagnostics provides advanced diagnostics and root cause determination for SAP front-end applications.

End-to-End Diagnostics in SAP Solution Manager allows customers, partners and SAP to resolve incidents quickly and efficiently before they affect business continuity. BMC AppSight for SAP Client Diagnostics extends SAP End-to-End Diagnostics in SAP Solution Manager by providing advanced diagnostics for SAP front-ends.

With the Solution Support Enablement Package, customers can benefit from an integrated approach that facilitates smooth operations processes and improves transparency for better IT decision making through pre-configuration. This package relieves customers of the need for costly evaluations of multiple support tools and helps reduce time implementing these tools through pre-configuration and integration.

“At SAP, we pride ourselves on being the leader in delivering high-quality applications that provide competitive advantage to our customers,” said Marc Thier, vice president, technical support, SAP. “For a software vendor, inefficiencies in the process for resolving software bugs and customer issues can have a devastating impact on the business, as it strains development resources both pre-and post-release. Working with BMC AppSight for SAP Client Diagnostics is one way we maintain our competitive edge.”

SAP has chosen to use BMC AppSight for support activities and has enhanced this solution with their support knowledge. This knowledge, together with technology from BMC AppSight, is encapsulated in the Solution Support Enablement Package, thus allowing customers’ support organizations to deliver the same leading edge support to their business as SAP is to its customers.

BMC AppSight for SAP Client Diagnostics is based on one functional module from within the BMC AppSight Application Problem Resolution System. BMC AppSight fits into the existing processes of application development organizations to dramatically reduce the time spent in the manual, iterative process of finding and fixing application problems. The full BMC AppSight solution works on J2EE and Windows/.NET architectures at all tiers and for all participants in the problem resolution process.

“We’re excited about building a solution extending SAP’s End-to-End Diagnostics in SAP Solution Manager,” said Eldad Maniv, VP of product management, BMC Software. “Applying the BMC AppSight technologies in this way helps SAP provide additional value to end customers through faster problem resolution, higher application availability and lower mean time to repair.”

About BMC AppSight
BMC AppSight, the industry-leading Application Problem Resolution System, is helping nearly 1000 enterprises and software vendors accelerate application delivery, increase application quality, performance, and availability, and reduce application support cycles. BMC AppSight was created by Identify Software Ltd., which was acquired by BMC in May 2006. For more information about BMC AppSight, please visit www.appsight.com or call 800.364.5467 or +1 919.388.3333 outside the U.S.

About BMC Software
BMC Software [NYSE: BMC] is a leading global provider of enterprise management solutions that empower companies to manage IT from a business perspective. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management. For the four fiscal quarters ended December 31, 2006, BMC revenue was approximately $1.57 billion. For information, visit www.bmc.com.

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